Closing your Amazon Sellers Account is a straightforward process. Deciding whether you want to permanently close your seller’s account or just need a little break from it is a little complicated.
Closing your Amazon Seller’s Account is a big step. Once you delete your account, you cannot get back any of your account information.
Sometimes, sellers get frustrated by the monthly subscription fee and feel it is better to close their accounts.
You may have your reasons too, but there are some options that you should consider before making the big decision.
I get that paying the monthly fees to Amazon can sometimes hurt your business, but impulsively deciding to close your Amazon Sellers Account is not a good decision.
This article will discuss everything related to closing your Amazon Seller’s Account. But let’s begin with the other options for permanently deleting your account.
Consider this before closing your Amazon Seller Account
1. Vacation Mode
Vacation mode in an Amazon seller's account is a feature that allows the seller to stop selling on the platform temporarily. This means that the product listings will get deleted from search results, and they will not be able to fulfill any new orders. The seller can still access their account and account information during this time, but they will not be able to manage their listings or fulfill orders until they turn off vacation mode. You can use this feature when the seller is on vacation or cannot fulfill orders for a while.But before you close your account and go on vacation mode, complete the following tasks first.
Before going into vacation mode on Amazon, a seller should take the a few steps to ensure a smooth transition.
Things to do before going Vacation Mode in Amazon
- Notify customers: Send a message to your customers via your Amazon account to let them know that you will be going into vacation mode and when you will be back.
- Prepare your inventory: Make sure your inventory is up to date and has enough stock to fulfill any outstanding orders before you go into vacation mode.
- Set an automatic message: Set an automated message to respond to any customer inquiries while you are away, so they know when to expect a response.
- Update your shipping settings: If you cannot fulfill orders while you're away, update your shipping settings to reflect this and ensure that your listings are not active in the search results.
- Review your order backlog: Review your order backlog to ensure that you ship all the orders and that there are no issues with the orders before you go into vacation mode.
- Consider using Fulfilled by Amazon service: If you cannot ship orders yourself, consider using Fulfilled by Amazon (FBA) service, as Amazon will take care of shipping for you.
- Prepare your account: Make sure you have all the necessary information and documents to access your account while you're away and inform any team members or partners of your plans.
By taking these steps, a seller can minimize the impact of their absence on their business and ensure that their customers continue to receive excellent service.
How to activate vacation mode on Amazon?
Here are the steps you need to follow to activate Vacation mode on your Amazon seller account:
Here are the steps to activate vacation mode on an Amazon seller's account:
Step 1: Log in to your Amazon seller account: Go to the Amazon Seller Central website and log in to your account.
Step 2: Go to the “settings” menu and select “Account Info.”
Step 3: You will find the “Listing Status” section on the Accounts Info page. Its
Step 4: You can find the settings for vacation mode by clicking on the “Going on a vacation?” option in the upper right corner of the Listing Status section.
Step 5: This will redirect you to the Vacation Settings page and show you all the regions you are currently selling.
Step 6: You can select the “Inactive” button beside each region to hide your listings from that region’s Amazon Marketplace.
Step 7: Once you have selected the Inactive button for the listings, click on the Save button.
It generally takes up to an hour for the listings to become Inactive and invisible on the Amazon search page.
Remember that even if you go on "Vacation Mode", you must complete certain tasks. These tasks could be-
Handle Return Requests
Even on vacation mode, the sellers must deal with any return requests that may come and reply to customers’ messages within 24 hours.
Pay Amazon’s subscription fees
Since vacation mode doesn’t mean you are shutting down your seller’s account entirely, you will have to pay the usual monthly subscription fee along with the cost of any professional selling plan that you have.
2. Downgrading your account
If you are considering closing your Amazon seller’s Account because of a high monthly subscription fee, you can consider downgrading it.
When you downgrade your account to a less expensive one, you still have access to your Amazon Seller’s account, but it will be subject to different fees and selling limits.
For example, if a seller has a Professional selling plan, which has a monthly fee of $39.99, and they decide to downgrade to an Individual selling plan, which has no monthly fee but a $0.99 per item fee.
When you downgrade your Seller’s Account, you will also be subject to different selling limits and fees. Individual sellers may pay higher fees per item sold and may have limits on the number of items they can sell.
There will be some restrictions on business features as well. You can compare the features of both of these plans on Amazon’s website before making a decision.
It's important to note that this is a way to save money on the account, but it also means the seller will lose additional perks and benefits that the Professional Plan offers. But if these features are not very useful for your business, you can downgrade your account.
This option is best for those who don't have a high sales volume and want to save on costs, but it may not work for sellers with a high sales volume.
3. Downsizing your product listings
Having a smaller inventory and focusing on only a limited number of products may be beneficial and cost-effective for sellers. Removing some of the product listings from Amazon can help the seller reduce costs, and you can concentrate your resources on more profitable products. Many Amazon sellers suffer huge losses because they don’t follow a niche and go into several different categories. These sellers then pay higher fees per item sold and additional storage fees. In case you have a lot of different product listings, the monthly fees can cause you a toll on you. You can remove some of the less profitable product listings. This way, you can lower costs and reduce overall expenses.Additionally, by removing some of their product listings, you can focus on the products selling well and improve their sales performance. Here is how you can delete a product listing from your Amazon seller Account:
- On your Seller’s Central page, go to Inventory Tab and select Manage Inventory
- Scroll down to the Stock Keeping Unit (SKU) you want to delete from your store and click the “Edit” option from the drop-down menu.
- Click on “Delete Product and listing and select OK to delete the listing.
Downsizing your product listings and store can help you increase sales and improve profit margins. This can also help improve the product listings that are still on the marketplace and ensure they are optimized for search and easily found by potential customers.
Why should you consider other options before closing your Amazon Seller’s Account?
You cannot go back when you close your Amazon Seller’s Account. All your progress, data, ratings, and listing will go away and cannot be retrieved once your account is closed.
You can consider the alternatives mentioned above before closing the seller's account. These options work well for your business, and you can keep your account history, feedback, and all your Accounts data while saving costs.
If none of these options sound worth your time and money, and you are sure about closing your Amazon Seller’s Account, let’s discuss how you can go about it.
What to do before Closing your Amazon Seller Account?
There are some tasks and obligations that you need to complete before you can close your Amazon Account.
- Complete all the pending orders that you have on your account.
- Since the sellers are bound under the A-to-Z Guarantee by Amazon, you can only close your account after 90 days of your last sale.
- Make sure that your account balance is zero.
- Handle and resolve all customer issues, including returns, exchanges, refunds, etc.
- Check your bank account information on your Seller's Account. This would ensure that you quickly get your final payment from Amazon. ]
- Ensure that your Performance Notification center is clear and you don’t have any issues regarding account suspension or related problems.
- You should also check your essential tax information from the Tax Calculation Service Page.
Steps To Close Your Amazon Seller Central Account
After considering all the options and completing all the necessary tasks, you can close your Amazon Seller account.
To close the amazon seller central account, follow the steps below:
Step 1: From the upper right corner, go to Settings and select Account Info.
Step 2: Select “Close Account” under the Account Management Section on the Account Info page. Its at the bottom right of the accounts page.
Step 3: Once you select this option, Amazon will email you that they have received a request to delete your account and will review it.
It can take some time for Amazon to review your Account deletion request. If your request is rejected or Amazon cannot process it, you can contact the Amazon Seller Support Team, who will help you resolve any issue with your account quickly.
What happens after I close my Amazon Account?
Once you close your Seller’s Account, Amazon will delete all your account info, including your store, product listings, etc., in front of the platform, and you wouldn’t be able to retrieve them.
After closing your Amazon Seller’s Account, you will notice the following changes:
- Amazon will delete the product listings of your store, including ratings, photos, etc., and you won’t be able to access them.
- You won’t be able to access your account information like outstanding balance, customer issues, refunds, Amazon A-to-z claim, order history, buyer communications, etc.
- In case your close your North America Unified Account, all other eligible accounts, like your Canada and Mexico Accounts, will also close down simultaneously.
- Similarly, if you close your Europe Marketplace Seller Account, then your account and store from all European Marketplaces will close too.
- You will not be able to access gift cards.
Frequently Asked Questions (FAQs)
- Can I close my suspended Amazon Seller Account?You can contact the Amazon Seller Support Team to help reactivate your suspended account. You can only close your Seller Account once it is reactivated.
- Can I Close my Amazon Seller Account and open a new one? You can open a new account by signing up for the Seller Account, but remember that you will not be able to retrieve information from your old account, and Amazon will permanently erase all its data.
- Can I close my Inactive Seller Accounts?According to Amazon Policies, the seller's accounts that have not made any sale in 90 days are suspended and termed inactive accounts. To close a balanced account, you must reactivate them first.
- How long does it take to close Amazon Seller Account?Once you send your request, Amazon will email you that they have received a request. You must reply to this email confirming that you want to close your Seller Account within five days. After this, Amazon will take some time to review and decide on your request.
In the end…
I hope you think through this before closing your Amazon Seller Account permanently. It is a big step, and you cannot regain your old account. I have tried to cover every aspect of this topic in the article, but if you have any questions or suggestions, feel free to write to us. Stay tuned for more helpful content!
Samrudha Salvi ‧ Author
With more than 5 years on selling on amazon, and helping 100s to get started on Amazon.